Useful Numbers
TOURIST INFORMATION
Tourist Information Centre +39 041 5226356
Agency for Tourism Promotion +39 041 5298730
EMERGENCY NUMBERS
Ambulance 118
Police 112
Rescue public emergency 113
Fire brigade 115
Hospital San Raffaele Arcangelo +39 041 718873
Hospital SS Giovanni e Paolo +39 041 5294111
Prefecture +39 041 2703411
Pharmacies 800 420707 (toll-free - from Italy)
(Police, ambulance and fire brigade are costless)
TRANSPORTS
Venice taxi +39 041 5952080
ACTV, bus transportation +39 041 2722111
Trenitalia, Railway information 892021
Marco Polo Airport +39 041 2606111
Treviso Airport +39 0422 315111
CCISS Viaggiare Informati (Travel informed) 1518 (from Italy)
PUBLIC UTILITY
Venice Postal office +39 041 5289046
Package delivery, TNT +39 041 5319787
Lost and found Venice Airport Office +39 041 2609222
Extras you may need
LOCAL PHOTOGRAPHER
Luca
+393487151828 [he is also on WhatsApp]
PRIVATE TOUR GUIDE
Ilaria Rizzardi
+39 347 983 9551
Piazzale Roma
https://www.venicecitypark.com/en/
City Parking Garage
https://avm.avmspa.it/en/content/autorimessa-comunale-city-parking-garage
Garage San Marco
https://www.garagesanmarco.it/
Other options
https://www.venice-information.com/Parking-in-Venice.html#Parking2
PRIVATE COOKING CLASS
Exclusive cooking experience with a Venetian Chef:
MURANO GLASS TOUR
Archimede Seguso
Fondamenta Serenella 18 Murano
+39041739048
SUPERMARKET / CONVENIENCE STORE / ESSENTIALS
Minimarket Coop
Calle del Mondo Novo, 5811/18, 30122 Venezia VE, Italy
+390412412273
Open from 08:30AM - 21:00PM
https://maps.app.goo.gl/byFovBAtrQMtp3zS7
You may buy essentials at this supermarket located right below Venice5th.
*** If you arrive after 21:00PM, we would be happy to purchase for you any essentials you would like
and we'll leave the receipt on the table and you can leave the payment in our money box. ***
Our Cancellation Policy
We understand that plans can change. To ensure fairness for both our guests and our business, the following cancellation policy applies:
STANDARD CANCELLATION POLICY
Cancellations made more than 30 days before the check-in date will receive a full refund.
Cancellations made within 30 days before the check-in date will receive a 50% refund of the total booking amount.
MODIFICATIONS
Changes to reservation dates and number of guests are subject to availability and may incur additional charges.
EARLY DEPARTURE
No refunds will be issued for early departures once check-in has occurred.
FORCE MAJEURE
In cases of extreme weather, natural disasters, or other unforeseeable events beyond the guest’s or host’s control, we may offer a full or partial refund at our discretion.
For any questions or to cancel or modify your booking, please contact us at enquiry@venice5th.com